Do you have questions? Prefer speaking to a human? Call one of our pet care insurance specialists today at (440) 671-3000.

Designing Success: 10 Key Steps For Pet Groomers

You've done the legworkresearch, and training–a serious pet groomer like you isn't afraid of hard work. What seemed like the worst of it is past, and now you're itching to get this grooming business going. With a covered-from-all-angles advisor team at the ready, you've got this. And we totally have faith in you–but it's never a bad idea to pause and review.

Caring for much-loved pets takes more than just mad razor skills. Each pet (and owner) will have different needs, with safety and well-being at the heart of them all. So before the first paw lands on your grooming table, be sure you're ready to tackle this business from every angle. You've already mastered industry techniques–we're going to highlight what's outside of those lines.

Keys to Building Your Business

Truth be told, even the snazziest pet spa won't make it if customers aren't happy–word of mouth has power. How can you be the hotspot that has pet parents raving? We'll focus on 10 keys to sustained success in your pet grooming business.

  1. Defined brand: “Who” your company is and what it represents affect every business decision–brand can help to attract ideal clients.
  2. Local networkingForge reciprocal relationships with neighborhood veterinarians, boarders, and other pet-centric businesses–their recommendations build trust.
  3. Clean surroundings: Keep tidy, sanitized, and appropriate grooming facilities–pet health and safety must be the priority.
  4. Customer service focus: Best done by listening, engaging, and making folks happy–whatever the need, be ready to help.
  5. Training: Additional schooling or certification instills trust–you're up on the latest and know your game.
  6. Responsive communication: Surveys, follow-ups, check-ins, and questionnaires–pick a few, keep your ears open, and be ready to adjust.
  7. Solid insurance plan: Protection for your grooming business is beyond vital–everything you've built is irreplaceable without it.
  8. Community presence: Building relationships and partnerships with local folks–organizations and businesses–can spread the love.
  9. Effective marketing: Show potential customers what sets you apart–why are you perfect for their pet?
  10. Attention to detail: Good in every avenue, but especially when hands-on with pets. Noticing wounds or potential medical issues helps everyone–the pet gets care, the owner gains trust, and you build rapport.

While there isn't an official licensure program for pet groomers, news horror stories and a growing demand for specialty pet care could start the ball rolling. Be ahead of that shift and keep up-to-date with industry news. Trade shows, professional pet shows, and competitions are a great place to network and learn. Then turn all that know-how into a valuable commodity when you share it with clients–be their trusted pet care resource.

More and more, the pet care industry is going glam. From food to tech toys, buyers want options. The same holds true in grooming–the more skills you can offer, the better you'll meet client needs.

You'll also want to keep an eye on your own physical health. Prevent injury and work smart when handling pets so that you can keep doing what you love. Learning to be observant and adaptable can make challenging pets easier to work with.

There's a lot to know and do, but with these big ones in line you'll be on your way to a healthy and thriving pet grooming business. Perfection takes time, so use yours to reassess decisions and tweak SOPs until things feel just right.

Here with You

Our 10 keys to pet grooming success might have given you pause. Or maybe now you've got the green light. Regardless, we're happy you're here. At we admire your passion and dedication. Entrepreneurship isn't easy–it can feel like a really long haul. We've been there too and understand the work that goes into building a successful business. We also know the value of that effort–it's something worth protecting. With a safety net in place you can go about your business knowing that when crisis finds you, you'll be safe. So get in touch with our pet care insurance gurus and get the low down on safe and sound.

This blog post does not provide insurance advice and is intended for information purposes only. It is not a substitute for professional insurance advice from a licensed representative. Never ignore professional insurance advice because of something you have read in this blog post. Contact your licensed representative if you have any questions about your insurance policy.